Practical information
Arrival
From 1:00 PM on the agreed arrival day, the camping pitch is ready. Using the Google Maps link from the email or text message, you can drive directly to the location.
Late arrival
In My RCN it is possible to provide your arrival time in advance. Are you arriving after reception opening hours? You can drive directly to the pitch number that becomes visible in your reservation one day before arrival.
Setting up at the campsite
The maximum capacity of the camping pitch is 6 people. Babies and toddlers also count towards the travel party. If you wish to stay at our campsite (temporarily) with more than 6 people, please contact us. The following may be placed on our camping pitches:
- One tent, folding caravan or caravan with awning.
- In addition to the main camping equipment, a maximum of 2 small side tents may be placed, provided the space of the pitch allows.
- A party tent is only permitted instead of an awning or side tent.
Parking
You can park one car at your camping pitch on our park, and an additional car can be placed in the central parking area outside the barrier. Check the park map to see where it's allowed to charge electric vehicles.
Check-out
On your departure day, please leave the camping pitch before 12:00 PM. For camping pitches with private sanitary facilities, the departure time is 11:00 AM. We ask you to leave the pitch clean and empty and to dispose of waste (separated) at the recycling station.
Late check-out?
If you would like to check out later on your departure day, you can inquire at reception upon arrival about the possibilities to book an additional half day.
Pets
A maximum of two pets per camping pitch are allowed in the park. Pets must be registered at the time of booking; if this has not been done, you can register them at reception. The rate per pet, per day is €5.00.
Guests and visitors
Family and friends are warmly welcome. Overnight visitors are required to register at the reception in advance. Upon arrival at the park, the tourist tax and an overnight fee for this visit must still be paid.
The visitor's car can be parked in the parking area outside the barrier.
During reception opening hours
Is something wrong? You can always report a malfunction through our reception or send us a message via WhatsApp.
Include in your message:
- Your name;
- park name;
- pitch number
- what the issue is.
Outside reception opening hours
Power outages will be resolved until 11:00 PM. Urgent or very serious malfunctions may be reported 24/7 via our emergency number.
RCN Laacher See Emergency telephone number:
+49 2821 393 99 98 — you will be connected with the employee on duty. Make sure you clearly mention your pitch number.
General emergency number:
Police, fire brigade, and ambulance (only if every second counts): 112
In this case, also contact the reception to ensure quick guidance of the emergency services to the correct location.
No emergency, but need the police: 110
Hospitals
Andernach:
St. Nicholas Stiftshospital GmbH
Ernestus-Platz 1
56626 Andernach
Mayen:
Gemeinschaftsklinikum Mittelrhein, St. Elisabeth Mayen
Siegfriedstraße 20 + 22
56727 Mayen
Pharmacy
Adler-Apotheke
Bahnstraße 40
56743 Mendig
+49 26 52 44 00
Dentist
Dr. Markus Bretz, Dr. Martin Bette
Auf Weihsert 1
56743 Mendig
Vet
Tierarztpraxis Pommerhof
Pommerhof 17
56637 Plaidt
For other medical cases, please contact the reception.
Park rules
- Between 23:00 and 07:00 there is silence and peace on the site. Driving with motorized vehicles is not permitted between these times.
- RCN uses license plate registration for the convenience and safety of the guest.
- Charging electric cars is only permitted at the parking spaces with designated charging stations. If you charge your car elsewhere, we are forced to charge a fine.
- In connection with the safety guidelines, we would like to receive visitors and any guests at the reception. Visitors have access to the site from 09:00 to 23:00.
- Radios and other sound carriers are permitted in the accommodation or camping object if they cannot be heard by other guests.
- In connection with safety, all motorized and electric vehicles drive a maximum of 10 km per hour. Traveling from A to B within the park is not permitted with a motorized vehicle.
- Parents/guardians are responsible for the behavior of minors. When using the sanitary building, please supervise small children, this is due to hygiene and safety. The sanitary building may not be used as a play area.
- All accommodations are non-smoking.
- The map shows important safety items such as emergency exits, fire extinguishers, AEDs and the evacuation point.
- Pets must be kept on a leash and under the supervision of their owner at all times on our premises. The dog walking areas are shown on the map.
- The electricity connection at the camping site is protected by an earth leakage circuit breaker. Please turn off electrical appliances and gas bottles when you are absent. The use of LPG on the camping site is not permitted.
- Taking photographs and/or filming third parties is not permitted without explicit permission. Taking photographs/filming is not permitted at all in the sanitary buildings.
- In our catering/reception area, a bare torso or wearing only swimwear is not permitted.
- Drones of recreational users are not allowed on/above the park due to everyone's privacy and noise pollution.
- It is not allowed to cut, prune, dig, plant or fence without permission.
- The use of alcohol is only allowed in the park catering and at your own place. Public drunkenness is not allowed.
- For the safety of our employees, guests and the properties on our parks, we have installed security cameras. The cameras are in visible places on the site.
- Our employees keep an eye on the site. Instructions from employees must be followed.
- We have a code of conduct. This states t hat undesirable behavior can lead to immediate removal from our park. The full code of conduct can be read at our reception.
- You may park one car per camping pitch on our park. An additional car can be placed in the visitor parking area.
- Under 16s are not permitted to drive electric vehicles, such as quads, e-steps, e-choppers, hoverboards, golf carts, etc., nor motorised quads, mopeds and scooters, etc., in the park. Drivers above 16 years old must observe all applicable rules and regulations.
- No lifeguard supervision is provided by the campsite at open water areas on the premises.
- RCN Laacher See offers guests the opportunity to use the sunbathing area free of charge. RCN does not provide supervision in this area.
- Pets are not allowed on the lawn area.
- Barbecuing is permitted with a barbecue on legs, but not on wooden decking. Open fires and fire bowls are prohibited. During dry periods, the park manager may prohibit barbecuing and the burning of candles.
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